How do I get here?
ここに行きたいです。行き方を教えてください。
Show a map, address, hotel, or station.
Move around Japan
Stations, trains, buses, IC cards, and lockers.
First moves for getting around
Choose what you need at stations, on transport, or when storing luggage.
Find the right platform
Check the train line name, destination, and platform number before boarding.
Find the right exit
Look for the exit name or number before leaving the station.
Fix an IC card gate error
The gate said no. It probably isn’t personal.
Charge an IC card
Look for “チャージ / Charge” on a ticket machine or ask for help.
Ride a local bus
Watch where other passengers board, then use the same door.
Take a taxi
A red sign can mean available—and the rear door opens itself.
Use an escalator
Tokyo leans left, Osaka right—and safety guidance says stand.
Use coin lockers
Store your bag and remember where the locker is.
Send luggage ahead
Let your suitcase travel to the next hotel without you.
Useful move phrases
Ask staff or someone nearby while showing a map, ticket, or pass.
Which exit should I use for ___?
〇〇に行くには、どの出口が近いですか？
Use before leaving the station. Replace ___ with your destination.
Is this the right platform for ___?
〇〇に行くには、このホームで合っていますか？
Check before boarding. Replace ___ with your destination.
Where is the bus stop?
バス停はどこにありますか？
Use when you cannot spot the stop.
Where is the taxi stand?
タクシー乗り場はどこにありますか？
Use at stations, hotels, or airports.
Can I use this ticket?
このチケットは使えますか？
Use for tickets, passes, or QR codes.
Need help from a person?
If your problem is not just about transport, use Get Help.